It depends on where you are. Orders within the USA and Canada are processed and typically arrive within 5–7 business days. Overseas deliveries can take anywhere from 7–16 business days depending on your location. Full delivery details and a tracking number will be provided in your confirmation email once your order ships.

We process orders quickly, but if you need to make a change, please contact us within 12 hours of placing your order. After that window, your order will have entered production or shipping and changes may not be possible. Custom or made-to-measure orders cannot be cancelled once confirmed.

Once your order ships, you'll receive a confirmation email with a tracking number and link. You can use this to follow your package in real time. If you haven't received a tracking email within 3 business days of ordering, please check your spam folder or contact us.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and other secure checkout options available at checkout. All transactions are encrypted and processed through a secure payment gateway for your peace of mind.

Yes, we ship all over the world. Please note that free shipping is only available on orders within the USA and Canada — international shipping costs apply and will be calculated at checkout based on your location and selected shipping method. We run promotions throughout the year, so stay tuned to our newsletter for exclusive deals that may include discounted international shipping.

Absolutely. We offer free, reliable, trackable delivery throughout the USA and Canada, with orders typically arriving within 5–7 business days. We partner with trusted courier services to ensure your jacket arrives safely and on time, every time.

For international orders, customs duties and import taxes may be applied by your local government and are the responsibility of the recipient. We recommend checking your country's import policies before ordering. We clearly declare the value of goods on all shipments in compliance with international shipping laws.

We offer free returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. Once we receive and inspect your return, refunds are processed within 3–5 business days. Please visit our Returns page to file a return request.

Yes! Exchanges for a different size or colour are available within the 30-day return window. Simply select "Exchange" when filing your return request on our Returns page, and our team will arrange the swap. Subject to stock availability.

Return shipping is free for customers within the USA and Canada. For international orders, customers are responsible for return shipping costs unless the return is due to a defect or an error on our part, in which case we'll cover the cost.

We recommend checking our detailed Size Chart page, which includes both body measurements and jacket measurements in CM and inches for Men's and Women's. If you're between sizes, we suggest sizing up for a more comfortable fit, as leather jackets tend to soften and mould to your shape over time.

We use premium full-grain and top-grain genuine leather, sourced from responsible suppliers. Each jacket is crafted with attention to detail, ensuring durability, softness, and character that only improves with age. Specific material details are listed on each individual product page.

Keep your jacket away from direct heat and prolonged sunlight, and store it on a wide, padded hanger. Wipe off dirt with a soft, dry cloth and condition the leather every few months with a quality leather conditioner. Avoid machine washing or dry cleaning — always spot-clean and let it air dry naturally if it gets wet.

Yes, every jacket comes with a 12-month warranty against manufacturing defects such as faulty stitching or hardware. This warranty does not cover normal wear and tear or damage from improper care. If you believe your jacket has a defect, please contact our support team with photos and your order number.

You can reach us anytime through our Contact page — we're always happy to assist. Our team typically responds within 24 hours, Monday through Friday. For urgent order issues, we recommend using the live chat option on our contact page for the fastest response.

Yes! We offer digital gift cards in a range of values, delivered instantly by email — perfect for last-minute gifting. Gift wrapping is available as an option at checkout for a small additional fee, complete with a handwritten note if requested.