US customers receive a prepaid return shipping label — meaning you don't pay for the return postage. However, a $50 restocking fee is still deducted from your refund to cover inspection, repackaging, and restocking costs. Your net refund will reflect the original purchase amount minus $50.

The $50 restocking fee applies to all customers, including US customers. It covers inspection, repackaging, and restocking costs. The difference is that US customers receive a prepaid return label from us, while non-US customers must also arrange and pay for their own return shipping on top of the restocking fee.

Once we receive and inspect your returned item, we process the refund within 8-10 business days. The $50 restocking fee is deducted from all refunds. Depending on your bank or payment provider, it may take an additional 2–5 business days to appear in your account.

A $25 exchange processing fee applies to all orders. US customers receive a prepaid return shipping label. Non-US customers must also arrange and pay their own return shipping costs. Our team will contact non-US customers to arrange payment before dispatching the replacement.

We sincerely apologize. Submit a return request and select "Quality issue or defect" as your reason. Upload photos of the defect. Defective and incorrect items are fully refunded with no restocking fee, regardless of your country. We'll also cover the return shipping cost for all customers in defective item cases.

Standard sale items are eligible for return following our regular policy. US customers receive a prepaid label with $50 restocking fee deducted. Non-US customers arrange own return shipping with $50 restocking fee deducted. Items marked as "Final Sale" or from clearance events are not eligible for return or exchange.